How do I book a cottage ?
After you’ve checked availability using the search facility, please reserve your choice and complete the online booking form.
How do I pay my deposit ?
Having completed your online booking form, an email confirmation will be automatically sent to you. I will then send you an acknowledgement and details of how to pay your 25% deposit soon after.
What happens next ?
Upon receipt of your deposit, I will send you an official confirmation and balance statement.
When is the balance due ?
The balance to include the appropriate fully refundable security bond, falls due for payment 5 weeks before arrival
How much is the security bond ?
The security bond is £100 for #4 Coachyard Mews and Thyme Cottage. All other cottages are £50
When will my bond be returned ?
Your security bond, less any deductions for damage, will be returned normally within 21 days after your departure.
How is the security bond returned ?
Security bonds are returned by internet bank transfer to your designated bank account.
What are the bedding arrangements ?
All cottages have a double bed room and a twin bedroom. The 3-bed cottages have in addition an adult size bunk bedroom.
Is linen provided ?
Bed linen is provided and the beds will be made up for your arrival. We do not currently provide towels, etc., although this can be arranged for a small extra charge
How many bathrooms are there ?
Each cottage has one bathroom, with wc, pedestal sink and bath with a power shower over
What is the difference between the cottages ?
#5 and #6 either side of the archway are 3-bedroom, comprising one double, one twin and an adult size bunk bedroom
#5 has large garden gates, enabling the parking of a second vehicle
Of the 2-bedroom cottages, #1 and #4 are link detached and only share one wall with neighbouring Mews cottages. #2 and #3 are mid-terrace and have neighbours on both sides. In addition the parking space for #4 is separate from the Mews, in a layby in St Edmunds lane. #4 has the largest garden and the benefit of a garden hot tub, which can be optionally hired.
Equipment, decor, and ground level living space are all very similar.
Is it possible to arrange an early check in / late checkout ?
We really appreciate our guests adhering to the designated arrival / departure times which are staggered to avoid congestion in The Mews.
Are the gardens secure ?
All the gardens are fenced with 6ft fence panels (3ft picket fence at Thyme Cottage) and to the best of my knowledge, we’ve not had a successful escape attempt to date
How far is it to the centre of Padstow?
Coachyard Mews is in New Street, in the town centre. Thyme Cottage is about a level mile’s easy walk away along the Camel Estuary
Is it possible to arrange grocery deliveries ?
Yes it is, but please ensure the time slot selected is after your check in time.
Are there any beaches nearby ?
Town beach is within walking distance, about half a mile away. There are several other sandy beaches less than 5 miles away.
Are the cottages suitable for mobility challenged people ?
Thyme Cottage is a single story bungalow, with 3 steps up to the back door,and 5 steps to the front. Coachyard Mews cottages are two storey, with a standard modern staircase and a handrail on both sides.
My plans have changed. Can I get a refund ?
A 25% booking fee/deposit is required to secure a reservation at the time of booking. In return for this payment I undertake to hold your choice of cottage and not re-let it to other interested parties, of which there may be many. As such the booking fee/deposit is non-refundable and non-transferable. In the event of cancellation by guest, for whatever reason, it may not be possible to replace the booking. Should a replacement is found, all monies paid may be transferred to a future booking of your choice within 12 months. It goes without saying that the longer the notice period the greater the likelihood of success. The same terms apply to balance payments, although in many cases, as payment is made near to the arrival date, the chances of a re-letting are much reduced.
What happens if it is illegal to travel because of COVID ?
In this unfortunate circumstance, transfers to a future date within 12 months, will be invited, 7 days before the arrival date, once restrictions are clear.
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