faqs

Here are answers to some of the most common questions guests ask when booking our holiday cottages in Padstow. If you need any further information, feel free to get in touch.

Booking & Availability

• How do I check availability?
  You can check availability using the button on each cottage page. Dates are updated daily.
• How do I request a booking?
  Use the “Request a Booking” button and complete the short form. We’ll confirm your stay by email.
• Is a deposit required?
  Yes, a deposit is required to secure your booking. The remaining balance is due before arrival.

Arrival & Departure

• What time is check‑in?
  Check‑in is normally from 4pm. We’ll send full arrival details before your stay.

• What time is check‑out?
  Check‑out is by 9am so we can prepare the cottage for the next guests.

• Where do we collect the keys?
  Keys are kept inside a keysafe by the front door (Thyme Cottage = back door). You will be sent the code upon receipt of your balance, with your arrival information package

Facilities

• Is parking available?
  Yes, all cottages include adjacent parking.

• Is WiFi included?
  Yes, all Coachyard Mews cottages include fast, reliable WiFi. Thyme Cottage has a standard connection

• Are towels and bedding provided?
  Yes, all bed linen is provided. We do not supply towels except by special arrangement, normally for overseas guests

Pets

• Do you allow dogs?
  Yes, all of our cottages are dog‑friendly. 

• Are there dog‑friendly beaches nearby?
  Yes, many beaches in the Seven Bays area welcome dogs year‑round.

Location

• How far are the cottages from Padstow harbour?
  Coachyard Mews cottages are just a few steps from the harbour. Thyme Cottage is just a short walk away along the Camel Estuary pavement and cycle way

• Are there shops and restaurants nearby?
  Yes, Padstow offers a wide range of shops, cafés and restaurants.

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